Contact us

Privacy Policy

At LABORATORIOS TECHNOLOGY SYSTEMS, S.L. (hereinafter, the Controller), we strive to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe that we should be transparent about it.

Who is responsible for processing your personal data?

The Controller of the personal data you provide as a user when accessing and using the website https://ai-viva.ai/ (trade name: AI-VIVA) is:

  • LABORATORIOS TECHNOLOGY SYSTEMS, S.L.
  • Tax ID (NIF): B19760123
  • Registered address: CALLE AUTONOMIA 31, 5º ext D, 48012 Bilbao (Bizkaia)
  • E-mail: info@labstechs.com

The Controller informs you that your data will be processed in accordance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with you as a user.
The intended operations for processing are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the Controller and will relate to its products and services, or those of its collaborators or suppliers, with whom an agreement has been reached for promotional purposes. In such cases, third parties will never have access to personal data.
  • Conducting market research and statistical analysis.
  • Managing orders, requests, responding to inquiries, or any type of request made by the user through any of the contact methods available on the Controller’s website.
  • Processing job applications for recruitment processes.
  • Sending the online newsletter about updates, offers, and promotions related to our activity.

What legal basis allows us to process your personal data?

The processing is legitimized by Article 6 of the GDPR as follows:

  • With the user’s consent: sending commercial communications and newsletters.
  • For the legitimate interest of the Controller: conducting market research, statistical analysis, processing orders, requests, etc., at the user’s request.

How long will we keep your personal data?

We will retain your data only for as long as necessary to fulfill the purpose of the processing or for the duration of legal obligations requiring its retention. Once the data is no longer necessary for these purposes, it will be securely deleted, ensuring either its anonymization or total destruction.

Who do we share your personal data with?

No personal data will be shared with third parties, except when necessary for the development and execution of the processing purposes, in which case, data may be shared with our service providers related to communications. The Controller has signed confidentiality and data processing agreements with these providers, as required by current privacy regulations.

What are your rights?

As the data subject, you have the following rights:

  • The right to withdraw consent at any time.
  • The right to access, rectify, transfer, and delete your data, as well as to restrict or object to its processing.
  • The right to file a complaint with the supervisory authority (www.aepd.es) if you believe the processing does not comply with current regulations.

How to contact us to exercise your rights?

LABORATORIOS TECHNOLOGY SYSTEMS, S.L.
CALLE AUTONOMIA 31, 5º ext D, 48012 Bilbao (Bizkaia)
E-mail: info@labstechs.com

2. MANDATORY OR OPTIONAL NATURE OF INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in fields marked with an asterisk (*) in the contact form or in download forms, expressly, freely, and unequivocally accept that their data is necessary to fulfill their request, with the inclusion of data in the remaining fields being voluntary.

The user guarantees that the personal data provided to the Controller is truthful and is responsible for communicating any changes.

The Controller informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the user.

If all the required data is not provided, it cannot be guaranteed that the information and services provided will fully meet your needs.

3. SECURITY MEASURES

In compliance with current regulations on personal data protection, the Controller ensures that it complies with all provisions of the GDPR and LOPDGDD for processing personal data under its responsibility. Specifically, it complies with the principles outlined in Article 5 of the GDPR, ensuring that data is processed lawfully, fairly, and transparently in relation to the data subject and is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.

The Controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and LOPDGDD to protect users’ rights and freedoms and has provided the necessary information to enable them to exercise these rights.

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review it periodically.

Version: March 2025

Scroll to Top